Upon visiting our website www.instead.world or contacting us, we receive information about you. In this privacy statement, we explain how we handle that information. Your data is handled with care and stored securely. For inquiries about your information or any questions, please contact us. We reserve the right to modify this privacy statement as needed and advise you to review it periodically for updates. The last modification was made on February 2, 2024.

Contents

1. When does this privacy statement apply?
2. Who uses your data?
3. Whose data do we use?
4. How do we obtain your data?
5. What data of yours do we use?
6. What do we use your data for?
7. How long do we store your data?
8. Who do we share your data with?
9. Where do we store your data?
10. How safe is your data with us?
11. What are your rights?
12. How do I submit a request or complaint?
13. What rules apply to this privacy statement?
14. What cookies do we use?
15. What do we do with minors' data?
16. Do you have any questions about this privacy policy?

1. When does this privacy statement apply?
This statement applies to all personal data we process across all associated domains. It covers data of all individuals who have interacted with us or visited our website, including visitors, customers, and business contacts. Personal data includes any information traceable to you as an individual, such as name, telephone number, IP address, customer number, or browsing behavior.

2. Who uses your data?
Instead.world is responsible for the website www.instead.world and thus accountable for the usage of your personal data as outlined in this privacy statement.

Full details are provided below:

instead.world
KvK 90562690
Hillegomstraat 57H
Amsterdam

3. Whose data do we use?
We process personal data of all individuals who have interacted with us or visited our website, including visitors, private clients, business clients, and contact persons of our partners.

4. How do we obtain your data?
Your data is received directly from you when you:
• Visit our website
• Create an account
• Subscribe to the newsletter
• Contact us via mail, phone, or other means.

5. What data do we use?
• Name
• Gender
• Email address
• Telephone number
• Payment details
• Age

6. What do we use your data for?
We solely use your personal data for permitted purposes, such as:
• To send the gift, emails, and newsletters if you are subscribed.
• To provide optimal customer service, necessitating this information.

7. How long do we retain your data?
We retain personal data as required by law and as necessary for the intended purposes. For instance, customer data is stored for seven years in compliance with statutory retention periods. Following this, data is retained for statistical purposes or to address complaints or legal matters.

8. Who do we share your data with?
We exclusively process your personal data internally and do not share it with external parties.

9. Where do we store your data?
Data processing occurs within the European Economic Area.

10. How safe is your data with us?
Organizational and technical measures are in place to ensure data security. Systems and communication channels are secured to prevent unauthorized access. Your data is only accessed by authorized personnel. For specific security measures, please contact us.

11. What are your rights?
Since we use your personal data, you have several rights. We have listed these rights for you below. We must explain to you in a comprehensible and clear manner what we do with your data and what control you have over them. That's why we explain in detail in this privacy statement what data we collect from you and how we handle your data.

• You can always ask us to see the data we have about you.
• You may ask us to correct your data if they are incorrect or incomplete.
• You can object to the processing of your data if you disagree with how we handle your personal data. This right applies to data we use for direct marketing. You can inform us that you no longer wish to receive emails from us. This also applies to personalized recommendations on our website.
• If you are our customer or if you have given permission for the use of your data, you can ask us to send you the digital data we have about you. This way, you can transfer that data to another organization if you wish.
• You can ask us to limit the use of your data. This means that in certain cases we can only store your data but not use it.
• You can ask us to delete all the data we have about you. We will then delete all data that can be traced back to you. In some cases, we cannot or cannot delete your data. For example, we must retain some data for 7 years for tax authorities.

12. How do I make a request or complaint?
For complaints, contact us for resolution. You may also lodge a complaint with the Netherlands Data Protection Authority. Legal recourse is available if necessary.

13. What rules apply to this privacy statement?
This statement complies with conditions outlined in the General Data Protection Regulation of the Netherlands and adheres to Dutch legal principles.

14. What cookies do we use?
Your preferences regarding data usage are respected. With your consent, personalized website experiences are enabled through cookies. Various types of cookies are utilized, including functional cookies for session and login information.

15. What do we do with minors' data?
Our services are not directed at minors. Individuals under 18 require parental or guardian consent to use our website.

16. Do you have any questions about this privacy policy?
For inquiries regarding our privacy policy, contact us at: info@instead.world
We are here to assist you.